Using Viva Goals in an organization with a dedicated ticketing/tasks system could be tricky. Your employees will need to update tasks in one system and do check-ins with Viva Goals. Using the integration feature you can configure the ticketing/tasks system to automatically update Viva Goals. Employees will use their system and you will get data in Goals!
Microsoft Viva Goals is now generally available. Viva Goals offers a lot of interesting features and integration with external systems, but in this post, I go through the basic setup and configuration. I will show you how to configure an organization and start working with objectives and key results.